Mark Hay Property Management is your key to successful property investment. Our first-class service takes the hassle out of property management, allowing you to maximise and grow your net returns.
With Mark Hay Property Management, your property is in great hands.
Applying Latest Techniques to Securing the Right Tenant
We apply the very latest techniques to securing the right tenant, collecting rent and maintaining your property with optimum rental and capital returns, all with piece of mind.
Knowledgeable & Experienced
Our company is at the leading edge of property management innovation, and we constantly apply our knowledge and experience for your benefit.
Our 100% commitment to communication means you will always know what is happening in relation to your valuable investment, that’s piece of mind.
Emma Thorpe provided an excellent level of service when enquiring about property management. She was professional, responded to communications in a timely manner and most importantly, she was knowledgeable about the local area in which my property is located. I would recommend her and Mark Hay Realty for any property owners seeking a property management company.
To Mark and the property managers we have had, thank you so much for the peace of mind you gave us while we leased our property . We found the staff to be professional and were always kept well informed about our property.
Mark recently sold our apartment and got us a great price. We were kept informed of every detail through the process so it was all extremely easy for us. I would highly recommend anyone needing a great agency to go with Mark Hay.
It has been our very good fortune to have met Mark Hay and his very capable and professional team. We have invested in residential and commercial property for 20 years, having managed ourselves and also had property management firms take on our portfolio.
Unfortunately, we recently have suffered with some of our portfolio being mismanaged by another real estate firm, which has to some degree damaged our relationship with tenants. Mark and his team took on our troublesome properties and have worked hard to resolve some very difficult issues and to restore some strained relationships with tenants.
In doing this, he has brought all rents up to date, obtained bond/bank guarantees required, and implemented leases efficiently and fairly (adding value with good terms, rent reviews & conditions) advantageous to both us as landlords and our tenants. We commenced our relationship with Mark with one property and are now moving others over as we speak. He was also able to provide great contacts for our other properties in other states. To say that we are very satisfied is an understatement.
Why choose Mark Hay Property Management?
- Personalized boutique style management, where only one Property Manager handles all aspects of your investment however they are thoroughly supported by a leasing and administration team.
- Innovative team – always actively research and implementing new processes to maximize your returns.
- ‘Pre Approval’ – where tenants can be pre-approved for particular properties, reducing the vacancy period and maximizing our clients returns.
- Unique Tenant vacating kits and procedures saving our clients’ money and headaches.
- State of the art 3D virtual tour by Matterport – allows tenants to avoid the crowds and view the property an in high definition, interactive experience plus measure benchtop areas, fridges recess, entertaining areas and more.
- Not only do we offer after hours and weekend Home Opens, our prospective tenants have the ability to use our system where they can manually book a time that suits them.
- Access to the latest statistics and data from multiple third party programs and databases – this allows us to be fully informed of rental values and much more when negotiating new lease terms.
- We don’t cut corner on marketing - professional photography and ‘different from the rest’ approach to marketing campaigns.
- Weekly training and mentoring for all Property Management staff by Mark Hay on reducing vacancy, effective rent collection and control, conflict resolution and proactive approaches.
- Online owner portal which is available 24/7 from any mobile device. You can check rent payments, rent due dates, routine inspection reports, maintenance status and more.
- Complementary annual face to face meeting with Mark Hay to review your portfolio and positions.
- Proactive and highly trained Property Managers to ensure rent reviews and other processes are conducted and implemented quickly to maximise returns where possible.
As members of REIWA (Real Estate Institute of Western Australia), we consistently offer the highest standard of integrity and professional practice, applying the Code of Conduct of the Real Estate Institute of Western Australia.
Our staff attends regular weekly training sessions with Mark Hay and annual Compulsory and Voluntary Professional Development with accredited training organisations such as REIWA.
Maximising Your Investment Returns
In order to maximise the income from your investment properties, Mark Hay offers an array of workshops, webinars and seminars to assist you through the maze of property investment.
Obtain the no-nonsense approach to Property Investment without the hype. Learn how to maximise your opportunities in tax benefits, negative gearing, depreciation allowances and so much more!
Why not check out our “Articles”. It is a perfect introduction to Smart Investor Tips, Location and Value, Capital Growth/Returns, Financing and Equity. Better still make a one on one appointment with Mark or Emma today!